Mai Chen

Over my 30 year career, many people have contacted me with legal problems which I was not able to help them with, either because it was not an area of law I specialised in or because I had a conflict of interest. Although I wanted to refer them to other lawyers, I often lacked the information to do so.

I have created MyAdvice.Legal to help clients understand the nature of their legal problems and to make contact with lawyers who have the expertise and experience to help solve their legal problems.

The site assist clients and lawyers who need to work remotely, perhaps because they live in regional or rural areas. Clients can log on at a time that suits them and lawyers equally can use this site to facilitate flexible working.

Lawyers who list on the site have been asked to commit to “10 Customer Promises" that address common concerns people have about lawyers and their services. MyAdvice.Legal will encourage more transparency about legal services and pricing and I hope this site will encourage lawyers to improve their services and enable the clients who use this site to get the benefit of the best lawyers, the best practice and at the best price.


Mai Chen

MyAdvice.Legal will ensure the process is simple from start to finish by helping you to: 

  • Identify your legal issue(s) so you can figure out what sort of legal advice you need to solve it;
  • Send your job out to multiple lawyers to bid for your work;
  • Find lawyers quickly who are qualified to help you;
  • Get the best price for dealing with your legal problem; and

  • Store your documents conveniently and securely for you to access at any point.

MyAdvice.Legal allows clients to see all of the legal talent that might be able to fix their legal issues, and allows them to select the best lawyer they feel comfortable with, at the best price since those lawyers get to bid for the instructions. The lawyers also declare that they: 

  1. Have a current practicing certificate, and are qualified to practice on their own account or have a supervising partner or principal who is so qualified;
  2. Will provide the first hour of legal consultation to the client for free;
  3. Will agree a budget with the client which they will not exceed without express permission;
  4. Will provide weekly briefing reports on how the legal advice is progressing;
  5. Will respond to any client calls within one working day;
  6. Will let the client know if they get any other lawyer to work on the client’s matter;
  7. Will adhere to the principle of transparency with the client;
  8. Will write and communicate in plain English and assist the client to understand the legal advice;
  9. Will ensure any advice they provide is filed in the client’s portal on the site;
  10. Will provide pro bono advice to at least one client a year.

I hope these 10 customer pledges will result in an improved customer experience for those seeking legal advice on this site. We want your feedback if there is anything we have missed, or that will improve the site!

I am putting myself and my firm on this site so I will be working every day to make MyAdvice.Legal a better experience for clients.

What are the benefits in being a registered lawyer of MyAdvice.Legal?

  • You will have potential clients from all over New Zealand (and ex-pats and clients from overseas who want to do business and live in New Zealand) find out about your expertise and experience to help them with legal problems in their specialist areas; 
  • You get to choose which potential instructions you are interested in and the price for the work;
  • You will be able to work flexibly and remotely, if you want;
  • You be able to access templates for client care letters;
  • We are constantly adding tools to make communication easier with your clients;
  • You can store all documents in a secure portal for their client;

How much do I have to pay?

Registering as a Lawyer on MyAdvice.Legal is free. Lawyers pay a monthly subscription fee of $199 + GST. Your subscription payments will only commence when a client registered on MyAdvice.Legal accepts your first bid to provide advice. A 2.5% administration fee + GST is also charged on the budget agreed with each client that finds you through the site.

MyAdvice.Legal helps clients find great lawyers
to fix their problems at a reasonable cost